Before contacting us, please note that we are unable to offer assistance with troubleshooting printer issues. We offer free downloads that make it easy to test printing before downloading. The only difference between the free and paid version of a coloring page is the watermark/copyright notice. If you still need to contact us, you may send an email to firstname.lastname@example.org. Make sure you include your order number, PayPal email address, and a detailed description of your issue.